Privacy Policy

Who we are

Bedrock Psychology Group PLLC is a psychologist-led therapy practice located at 910 Skokie Blvd #208, Northbrook, IL 60062. This Website Privacy Policy applies to information collected through our website at bedrockpsychologygroup.com.

Information we collect

We collect information you provide directly when you fill out a contact or consultation request form on our website. This includes your name, email address, phone number, and any message you choose to include. We do not collect sensitive health information through our website forms.

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, time spent on pages, and referring website. This information is collected through Google Analytics and Google Tag Manager.

How we use your information

Information submitted through contact and consultation request forms is used solely to respond to your inquiry and determine whether our services may be a good fit. We do not sell, rent, or share this information with third parties for marketing purposes.

Analytics data is used to understand how visitors use our website and to improve our content and user experience. If you have contacted us and we run Google Ads, anonymized data may be used to measure ad performance through linked GA4 and Google Ads accounts. No personally identifiable information is shared with Google for advertising purposes.

Cookies

Our website uses cookies — small text files stored on your device — to support analytics and site functionality. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Third-party services

Our website links to our client portal hosted by SimplePractice (clientsecure.me). Once you navigate to that platform, their privacy policy governs your data. We also use Google Analytics, Google Tag Manager, and Google Ads. Each of these services has its own privacy policy governing data they collect.

Data security

We take reasonable technical and administrative measures to protect information submitted through our website. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 through our website.

Text messaging (SMS) Terms of Service

If you opt in to receive text messages from Bedrock Psychology Group PLLC, we collect your name, mobile phone number, email, preferred therapist and modality, the content of messages you send us, and a record of your consent (including the date and time you opted in). We use this information only to communicate with you about scheduling and responses to your inquiries.

We do not sell, rent, or share your mobile number or SMS opt-in and consent information with third parties or affiliates for marketing or promotional purposes. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Text messaging is not a secure channel, so please do not send clinical or sensitive health information by text.

Clients may also receive automated appointment reminders by text through our practice management system, SimplePractice, which sends from a different phone number than the number you text with us. You can opt out of appointment reminders at any time by contacting our office. These reminders are not used for marketing, and your mobile number is not sold, rented, or shared for marketing purposes.

Contact us

If you have questions about this Website Privacy Policy, contact us at 773-389-2352 or through our contact page.

Your right to a Good Faith Estimate

Under the No Surprises Act (effective January 1, 2022), you have the right to receive a Good Faith Estimate of expected charges before receiving healthcare services.

This applies to you if: you are uninsured, or you have insurance but choose not to use it for your sessions with us (self-pay).

This does not apply to you if: you are using your BCBS PPO or Aetna benefits to pay for sessions. Clients using in-network insurance are not entitled to a Good Faith Estimate under this law.

If you are uninsured or self-pay, you have the right to receive a written Good Faith Estimate of the expected cost of your care before your first appointment, and upon request at any time. The estimate will include the expected cost per session and an anticipated number of sessions based on your treatment needs.

If you receive a bill that is $400 or more above your Good Faith Estimate, you have the right to dispute the bill. For more information about your rights under the No Surprises Act, visit cms.gov/nosurprises.

To request a Good Faith Estimate before scheduling, contact us at 773-389-2352 or through our contact page.